The buyer has the right to return the products purchased, stating the reason for the return, within a period of five (5) calendar days from the date of receipt.

In this case, the buyer shall bear the direct cost of returning the products. Returns are accepted only if the products are in the same condition as when received, i.e., they must be unopened, the packaging must not be tampered with, and they must be accompanied by the retail receipt or invoice.

To exercise the right of return, the buyer must notify us in writing at the following address: _________ 59100 Veria, Greece, or via email at _________, stating the date and the number of the purchase document within the aforementioned deadline.

Subject to receiving written approval for the return from our store, the address to which the products must be sent is: 15 Stadiou Str., 59100 Veria, Greece.

To avoid any inconvenience, buyers are advised to carefully check the condition of the products and their packaging at the time of delivery to identify any obvious defects (e.g., broken goods, etc.).

If a defect is found, the buyer must contact our online store immediately after delivery, either on the same day or the next working day, at _________ or via email at ____________.

In the event of a product return, and depending on the payment method chosen as well as the method of return, the refund will be completed within 30 days from the date the products are received by our store.